GigBroker Support
PBS legal and support information
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GigBroker Support
Effective date: August 2, 2026
Need help?

PBSMobile, LLC provides support for GigBroker, GigBroker Mobile, and related services. We can help with account access, login problems, profile issues, event or offer questions, alerts, mobile app issues, privacy requests, and account deletion requests.

Contact support

Email: support@pbsmobile.com
Mailing address:
PBSMobile, LLC
PO Box 511
Huntington Beach, CA 92648

Common support requests
  • Login, remembered-login, password reset, or account access problems.
  • Questions about tenant or organization access.
  • Profile, profile photo, public profile, or discovery visibility help.
  • Questions about offers, event details, schedules, alerts, or personal calendar entries.
  • Reporting incorrect event, venue, contact, rate, or assignment information.
  • Privacy, data access, correction, deletion, or account deletion requests.
  • Technical problems with the iOS, Android, or web versions of GigBroker.
Before contacting support

Please include your name, login email, organization or tenant name, device type, app version when available, and a description of the issue. Screenshots are helpful when they do not include sensitive information.

Organization-controlled records

Many GigBroker records are created or managed by the organization that invited you or administers your events. For event details, assignments, rates, venue information, or schedule corrections, you may need to contact the organization administrator or planner directly. PBSMobile can help route technical issues but may not be able to change organization-controlled business records without appropriate authorization.

Account deletion and privacy requests

You may request account deletion or privacy assistance by contacting support@pbsmobile.com. Some information may be retained where necessary for legal, security, fraud-prevention, contractual, tax, accounting, or organization recordkeeping purposes. Organization-controlled records should normally be addressed first to the relevant organization.

Response time

We aim to respond to support requests within 24 to 48 hours, excluding weekends and holidays. Urgent security or account-access issues should be clearly marked in the subject line.

Helpful links
  • GigBroker Privacy Policy
  • GigBroker Terms of Use